staysure group

Looking after others, taking care of one another

In a company where the focus is on doing the best for others, that care and compassion starts close to home, so the multi-award-winning Staysure Group prides itself on being a nurturing and wellbeing focused employer.

The growing family of insurance brands, which has its head office in Northampton, is predominantly known as a specialist single and multiple-trip travel insurance provider. With a staff of more than 700 – a mix of office-based, working from home and hybrid workers – there’s a strong emphasis on the health and welfare of employees.

Through inspiring and motivating the team, the knock-on effect is an improvement in products and service and so, in turn, business productivity and growth. A non-hierarchical structure in the group and easy access to senior managers has fed into an open-door policy that allows colleagues to offer feedback as well as sharing thoughts and ideas.

The Staysure Group family of brands comprises:

  • Staysure and Avanti – providing award-winning holiday insurance for single trip travel or annual, multiple-trip cover, including cover for those with pre-existing conditions and with no upper age limit, winter sports cover and cruise holiday cover.
  • Payingtoomuch.com – a price comparison site that gives customers the opportunity to find out quickly and easily how to find the cover they need at the right price, including specialist medical travel insurance.
  • ROCK – a digital-first partnership business that provides market-leading travel insurance on a white label basis. Innovative and quick to adapt, ROCK is constantly looking to develop new products for customers to meet their individual needs.
  • Petsure – comprehensive pet insurance cover for up to £15,000 vets’ fees with no compulsory excess or hidden costs and a straightforward online claims process.
  • Wapp – an innovative app using geo-tracking technology to enable customers to arrange travel insurance around the globe at the touch of a button

Staysure Group is recognised regularly in some of the leading industry awards, including the British Travel Awards and The Personal Finance Awards. In addition, Staysure has been successful in picking up awards for its products and services. Employees that worked on the nominated products or campaigns (across all departments and levels) are invited along to the awards ceremonies as recognition of their contributions.

In order to remain at the forefront in a competitive market, the core values of the Staysure Group are adhered to. Those are: Better Together, Do The Right Thing, Keep It Real and Dare To Be Different.

Managing Director of Staysure and Avanti, Lindsey Howsam said:

“Our greatest asset is our people. They are the driving force behind our exponential growth, numerous product awards and creation of our market-leading travel products.

“We constantly strive to be the best in our sector; creating a dynamic culture that encourages ideas, working together as one team and adopting a vision that sets us apart from the competition.

“Regular monthly meet-up sessions (online and in person) provide employees with the opportunity to ask senior leaders questions, on anything, over a coffee and biscuits. It’s a great way to introduce key people in the business and for employees to feel part of the group.”

Recently, the Staysure Group held its inaugural Family Fun Day at The Casuals Rugby Club, Rushmills, Northampton, an event designed to give members of the team and their families a day out to remember.

A large marquee was erected, complete with four food stalls, an ice-cream van and a gin bar horse box. There was also a photobooth, funfair-style games, mini golf and giant basketball, giant garden games, candy floss and popcorn stands, and lots more.

Like the company’s annual Christmas parties, it is hoped that the fun day will become an annual event to give colleagues the chance to get together, joined by their families, to enjoy some time out.

Lindsey Howsam added:

“It was a great event and we were delighted to see so many of the team come out with their loved ones and enjoy themselves. It’s vital to have that work-life balance, that’s when you get the best out of people, so our employees’ health and wellbeing is high on the agenda.

“If they are well and enjoying what they are doing, Staysure is doing what it sets out to do, provide the best possible service for our customers.”

To find out more, visit the Staysure Group website at www.staysuregroup.co.uk